Automotive Product Consultants
Turn Missed Vehicle Service Contract Opportunities Into Post-Sale Revenue
Automotive Product Consultants, APC, provides dealership-branded post-sale
marketing programs designed to reconnect with customers who did not purchase
a vehicle service contract during the original F&I transaction.
APC combines dealership data, targeted marketing, fulfillment, digital
communications and VSC follow-up to create additional revenue opportunities
while bringing customers back to the dealership for service and future
vehicle purchases.
Want to Sell More Vehicle Service Contracts?
APC gives dealerships another opportunity to reach customers after the
original vehicle purchase and reconnect them with dealership-backed
vehicle protection.
What Does APC Do?
APC specializes in customized, dealership-branded marketing programs that
target vehicle owners who may still be candidates for a vehicle service
contract after the original F&I transaction.
The company handles much of the operational work behind the program,
including data-driven customer targeting, print and digital communications,
fulfillment, program support and coordination with participating VSC
administrators.
APC currently operates as APC Integrated Services Group from Chesterfield,
Missouri and says its automotive team brings more than 50 years of combined
industry experience.
Problems APC Helps Dealerships Address
Customers Leave F&I Without a VSC
The original finance transaction does not have to be the dealership’s final
opportunity. APC targets eligible customers who did not purchase coverage
when they bought the vehicle.
Third-Party Warranty Marketers Target Your Customers
After customers leave the dealership, outside marketers may pursue them
with competing service-contract offers. APC helps the dealership re-enter
that conversation using its own brand.
Service Customers Without Coverage
Customers already returning to the dealership service drive may represent
another opportunity for appropriate extended protection.
Expiring Vehicle Service Contracts
Customers approaching the end of existing coverage may be candidates for
additional protection depending on vehicle and program eligibility.
Limited Staff Time for Follow-Up
F&I managers and dealership personnel already have demanding workloads.
APC manages the post-sale marketing process rather than relying on dealership
employees to consistently work older opportunities.
Lost Service Retention
Keeping customers connected to dealership-backed coverage can provide
another reason for them to return to the dealership for qualifying repairs,
maintenance and future vehicle needs.
Vehicle Service Contract Follow-Up
APC’s VSC Follow-Up Program is designed to capture vehicle service contract
opportunities that were missed during the original F&I transaction and
throughout the ownership lifecycle.
Past Sales Customers
Market to eligible customers who purchased a vehicle but left the finance
office without a vehicle service contract.
Service-Drive Customers
Identify customers returning for dealership service who may not currently
have qualifying vehicle protection.
Expiring Coverage
Create another customer touchpoint as existing VSC coverage approaches
expiration, where applicable.
APC Handles the Heavy Lifting
APC’s value proposition goes beyond providing a mailing list. The company
builds and manages dealership-branded post-sale marketing programs designed
around dealership customer data.
Database Marketing
APC uses dealership customer data and automotive marketing intelligence
to identify potential post-sale opportunities.
Dealer-Branded Campaigns
Marketing can use the dealership’s own name, branding, logo and messaging
rather than presenting the offer as an unrelated third-party solicitation.
Direct Mail
APC maintains print and fulfillment capabilities for dealership-branded
direct-mail campaigns.
Email & Digital Marketing
Digital communication can complement traditional mail and provide multiple
customer touchpoints throughout the campaign.
Program Fulfillment
APC manages operational components of the campaign so the dealership does
not have to build and maintain the process internally.
Dealership Training & Launch Support
APC sales managers support dealership kickoff and training meetings so
employees understand how the program works and how it benefits the store.
Why Dealers May Want to Evaluate APC
Additional VSC Revenue
Create another opportunity to generate VSC sales after the original finance
transaction.
Higher VSC Penetration
Post-sale marketing can expand the dealership’s addressable VSC opportunity
beyond same-day F&I penetration.
Service-Drive Revenue
Customers connected to dealership-backed vehicle protection may have
additional reasons to return to the dealership for covered repairs and
other service needs.
Customer Retention
Dealership-branded follow-up creates additional touchpoints during the
ownership lifecycle and can strengthen the customer relationship.
Reinsurance Opportunity
Additional VSC production may contribute to dealership reinsurance
positions where applicable to the dealer’s structure.
Future Vehicle Sales
Maintaining customer contact and bringing owners back to the dealership
can create additional future sales opportunities.
Who Does APC Work With?
APC’s model connects multiple parts of the automotive F&I ecosystem
rather than working only with individual dealerships.
Agent & Administrator Support
F&I Agents & Agencies
Agents can offer APC’s post-sale marketing program to participating
dealerships as another revenue and customer-retention solution within
their agency portfolio.
VSC Administrators
APC works with participating administrators and provides processes
including reporting, remittance, VIN verification, quality control,
eContracting and related program support.
Integration, Reporting & Fulfillment
A post-sale VSC program requires more than marketing. APC also manages
processes connecting dealership opportunities with participating
administrators and program operations.
Live PEN Integration & eContracting
APC identifies live PEN integration and electronic contracting among
the capabilities available within administrator relationships.
VIN Verification
Vehicle identification data can be verified to support accurate rating
and program eligibility.
Administrator Reporting
APC provides reporting processes designed to keep participating
administrators informed about program activity.
Remittance & Quality Control
Program infrastructure includes remittance and quality-control processes
that support the transaction from marketing through contract completion.
Administrator partnerships, integrations, eligibility and available
programs can change. Dealers and agents should confirm current compatibility
directly with APC.
Six-Time Dealers’ Choice Award Winner
APC has received Dealers’ Choice recognition for six consecutive years,
with dealership personnel evaluating providers based on quality, value,
customer service and willingness to recommend.
2026 Diamond
Post-Sale Customer Retention
2026 Platinum
Direct Marketing Sales
2026 Platinum
Direct Marketing Service
Frequently Asked Questions About APC
What does APC do for automotive dealerships?
Automotive Product Consultants provides dealership-branded post-sale
marketing programs designed to generate additional vehicle service contract
opportunities, increase customer retention and bring customers back to
the dealership.
Who does APC target with its VSC Follow-Up Program?
The program can target customers who did not purchase a VSC during the
original vehicle transaction, dealership service-drive customers without
coverage and customers whose existing VSC coverage may be approaching
expiration.
Does APC use the dealership’s branding?
Yes. APC describes its programs as dealership-branded and can use the
dealer’s name, branding, logo and related marketing elements rather than
presenting the communication as an unrelated third-party solicitation.
Does APC provide both print and digital marketing?
Yes. APC operates print, mail and fulfillment capabilities along with
email and digital marketing resources.
Can APC market to dealership service customers?
Yes. APC’s current VSC Follow-Up Program includes service-drive customers
who may be candidates for additional vehicle protection.
Does APC work with F&I agencies?
Yes. APC works with agents and agencies that want to provide post-sale
marketing programs to their dealership clients.
Does APC work with vehicle service contract administrators?
Yes. APC works with administrator partners and identifies capabilities
including PEN integration, eContracting, reporting, VIN verification,
quality control and remittance.
How long has APC been in automotive marketing?
APC currently states that it has more than 26 years of experience helping
dealerships strengthen customer relationships and generate post-sale
vehicle service contract opportunities.
Has APC received industry recognition?
Yes. APC was recognized as a Dealers’ Choice Award winner for the sixth
consecutive year in 2026, earning Diamond for Post-Sale Customer Retention
and Platinum recognition in Direct Marketing Sales and Direct Marketing
Service.
Who should evaluate APC inside a dealership?
Dealer principals, general managers, F&I leadership, service leadership,
marketing personnel and executives responsible for customer retention
may all have relevant reasons to evaluate APC.
Connect With Automotive Product Consultants
APC Integrated Services Group
Headquarters
770 Spirit of St. Louis Blvd.
Chesterfield, MO 63005
Phone:
888-294-7886
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Researched & reviewed by DealerVendorMatch
Curated by automotive industry veteran
Paul Meijer
using DealerVendorMatch resources and current information published by
Automotive Product Consultants and independent automotive industry sources.
Vendor information is provided for dealership research purposes and is
based on DealerVendorMatch content and publicly available information.
Program availability, administrator relationships, integrations, eligible
customers, vehicle service contract offerings and services may change.
Dealers, agents and administrators should verify current capabilities,
pricing, program requirements and terms directly with APC before
implementation.
