There is no substitute for experience.
Whether “Live in The Drive” or “Virtual”, I will teach your service team what I’ve been doing successfully for over four decades for dealerships!
What we do:
- Service Advisor Sales and Customer Satisfaction Training.
- Service manager Training.
- KPI Metrics Tracking.
- Parts Manager Training.
- Fixed Operations personnel job training.
Our training is custom tailored to the needs of your store.
Call, text or email to get started.
John Fairchild has had a lifelong passion with cars and has been working in the Auto Parts and Repair Industry since 1980 at the age of 15 in just about every position in a Dealership; from cleanup to General Manager.
With over 40 Years Automotive Fixed Operations Management and Consulting experience, John has come upon an inevitable conclusion; customers in the marketplace are starving for professional attention anywhere you go!
Fairchild Automotive Solutions’ methodology “s3 Service Sales Strategies©” helps Dealers address gaps in financial and customer satisfaction Key Performance Drivers and deliver a level of Service customers rave about!