Our goal is simple: take back that 70% that defects!
We teach your team the processes that improve the customer experience in order to earn their trust.
This leads to increased tire sales, batteries, scheduled maintenance and vehicle service contracts that keep them coming back for years to come.
From software to training, we equip your team with the tools that improve your dealership’s performance.
With over 40 years experience, Just like you, we’re industry veterans and we’ve seen brands come and go.
Think of us as a multi-point inspection for your dealership.
We assess your current situation, make recommendations for improvement and offer service solutions.
Why F.A.S.T. Training works
Your best opportunity for growth is in Fixed Operations. In less than five minutes in your service drive, I know the vibe and where the missing opportunities lie.
You lose about 70% of service business to the independents. This is so unnecessary given the difference between your state of the art facility and the typical aftermarket repair shop. You need to reclaim this lost business.
Enter F.A.S.T Training
With F.A.S.T. Training, your service department will buy into their value at the dealership. Your team will recognize the processes to improve efficiency and increase profit and they’ll turn customers into raving fans with exceptional customer service experiences.
You run the dealership. We train the people. Call us today for a new perspective. We’ve got your back. Call 203-257-4727.